HR with guts Cards - Building Brilliant Relationships
These cards will help you create brilliant clients relationships, enhance
your client skills, become more influential with your clients and get to
know your clients like you know yourself.
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HR with guts Cards -Building Brilliant Relationships Pack of 52 cards Author: Jan Hills and Morag Dwyer Price £9.99 |
The cards cover four areas:
- Spades= Ideas for understanding your client,
deeply and flexing your approach to match your client
- Hearts= Ways to present information to client’s that will enhance their understanding and your influence
- Diamonds= Ways to influence your client, with integrity
- Clubs= Ways to build trust with the client
There are many ways you can use
these cards:
- Play card games. Play makes learning fun.
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Pick a card a day and practise the technique presented.
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When you are faced with a difficult situation or difficult client, randomly pick a card and see how the technique may help you.
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Go through all the cards and select a particular card to help with a particular client relationship.
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Use the cards for coaching your team or colleagues.
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